At Ratals Inc. ("we," "us," or "our"), safeguarding your personal information is a priority. This Privacy Policy outlines how we gather, use, store, and disclose your personal information when you interact with our website, including through cookies and other tracking technologies.
We gather personal information when you use our website, which may include but is not limited to:
In the event of an abandoned cart, we may collect certain contact information like your email, phone number, and shipping address. This allows us to follow up and offer assistance to help you complete your purchase or address any issues with the checkout process. If you do not wish to receive such follow-up communication, you may opt-out at any time by sending an email or contacting us via our Contact Us page.
Our website employs cookies and tracking technologies such as Google Analytics and Bing to track user behavior and gather analytics. This data helps us understand how visitors engage with our site, what pages are visited, the duration of their visits, and which features are interacted with. This information allows us to refine and optimize the website experience.
We also use in-house analytics software, which provides additional insights into how users interact with our site, areas that need improvement, and opportunities to enhance the customer experience. The data collected from both third-party and internal tools enables us to deliver a more personalized browsing experience.
Cookies may collect information such as:
We may share your contact details with third-party partners, including:
These third parties may use the data to provide analytics and marketing services.
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:
If you wish to exercise any of your CCPA rights, please contact us through our Contact Us page.
For residents of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides the following rights regarding your personal data:
If you wish to exercise any of these rights or have concerns about how your data is processed, please reach out to us on our Contact Us page.
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Analytics data collected through cookies and tracking technologies such as Google Analytics, Bing, and our internal software is retained for analysis and enhancing your website experience.
When submitting a review or question on our site, you agree to have your name, state, province, or region, along with your review or question, displayed publicly. By submitting this content, you grant us full rights to use, display, and publish your information in connection with your submission, with no limitations or restrictions. This includes the right to showcase your name and state, province, or region alongside your feedback for as long as the content remains on our website.
We take appropriate precautions to safeguard your personal information from unauthorized access, misuse, or exposure. While we employ robust security measures, please understand that no internet-based data transmission or electronic storage method can be considered fully secure.
In the event that any provision of these Terms of Use is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the extent necessary to make it enforceable, while maintaining its original intent. The validity and enforceability of the other terms will not be affected, and these Terms of Use shall remain binding as if the unlawful, invalid, or unenforceable provision had never been included.
We may revise this Privacy Policy periodically to reflect changes in legal obligations or technological advancements. Any updates will be published on this page, so we encourage you to review this policy regularly.
If you have any questions or concerns about our privacy practices or this policy, please contact us:
Last Updated: March 9, 2025